Online Virtual Proctoring
The Provost will continue to cover the cost of Record+ and Review+ service levels with ProctorU during the Fall 2021 semester. Live+, the premium service level offered by ProctorU, will need to be paid for by the student and is $15 per exam.
Biggio Testing Services supports ProctorU for online proctoring services.
Onsite Proctoring in Biggin Hall
Onsite proctoring will be provided utilizing social distancing and safety policies. This means seating availability will be limited to allow for distancing between testing workstations.
Face coverings must be worn while in the testing center.
There will be hand sanitizer readily available for use.
Testing staff will be cleaning testing workstations frequently throughout the day.
The Testing Center has resumed normal operational hours for the Fall 2021 semester.
Please contact Breanna Geer for help with ProctorU or SmarterProctoring scheduling at firstname.lastname@example.org or call 334-844-3151 M-F during normal office hours.
What Type of Faculty Exams Do We Proctor?
- Make-up exams – Students who miss an exam during the regularly scheduled exam time for your class can use Testing Services to take their make-up exam. Faculty must set up the make-up exam in Canvas and integrate with SmarterProctoring and ensure that the student is marked as an exception. This should be done 48 hours before the exam is to be administered. Students are responsible to coordinate a time with Testing Services to sit for their make-up exam. The faculty member does not have to be present.
- Extended time/accommodated exams – If your student has discussed their need for extended time on yours exams, please visit “How can I give Students Extended Time on my Canvas Exam?”. For exam accommodations beyond extended time or exams being administered by means other than Canvas, please email email@example.com. Someone from our office will reach out to you to discuss options.
- In-person exams for online classes or traditional classes – Faculty who teach online but would like to administer an in-person exam or faculty who teach a traditional class but would like to administer a computer-based exam can use the academic testing room located in the Biggio Center Testing Services facility in Biggin Hall. The academic testing room can seat 72 students. The exam must be computer based. Faculty can choose to proctor their own exam or use one of the proctoring services available. Using a proctor allows for the exam to be administered without the faculty member present.
Biggio Testing Services will not collect homework or give out assignments. We also will not review students’ allowable notes brought into the test for inappropriate material. All printed material allowed and required for use by the student on day of the exam must be printed prior to student’s arrival. No printing allowed with exception of faculty-led exams.
How to Schedule an Exam with Biggio Center Testing Services
Contact the office via email firstname.lastname@example.org or via phone (334) 844-3110 two weeks in advance that you intend to utilize our services. You will submit your exam and proctoring instructions to the Testing Center via SmarterProctoring, our Test Management Service.
SmarterProctoring is primarily used by Biggio Center Testing Services for scheduling purposes only. It integrates with Canvas to streamline your scheduling process. Exam should be scheduled within a 48-hour window.
Integrating with SmarterProctoring
- Activate SmarterProctoring within your course.
- Click SmarterProctoring in the left navigation panel and follow the instructions to setup your course.
- Click “Add Exam” from the course. Complete the “Add Exam” form inside of SmarterProctoring. Ensure all information has been added to the form. If setting up an exam that has been published in Canvas, you should see it listed in the drop down menu at the top of the form.
- Instruct your students to go to SmarterProctoring within their course in Canvas and schedule with Auburn Testing services or one of the other options you have made available. (Note: Please see important information below on selecting proctor types for students)
Need help with SmarterProctoring? Please contact Breanna Geer via email at email@example.com or phone (334) 844-3110
Selecting Proctor Types in SmarterProctoring
If you want to ensure students use only the Testing Center, under the Proctor Types, please select “Institution Testing Centers.” Do not select anything under “other options.”
In selecting other options, you give permission for students to select any proctor that is available in their locale. However, you can select other options if you have students away from campus (i.e. Auburn Abroad, Intern, Distance Education) and you agree to their test being taken away from campus.
Remember, other options may charge a proctoring fee which is the responsibility of the student. Departments may choose the option to pre-pay proctoring fees, if so desired.
How to Schedule a Faculty-Led Exam
To request use of Biggio Testing Services Computer-based lab for faculty-led exams, please contact firstname.lastname@example.org or Breanna Geer 334-844-3110
Usage request for the Biggin Testing Center Lab will be accepted starting mid-semester of the prior semester until the first day of classes. After this deadline, faculty can still request the Biggio Testing Center, but availability may be limited.
A 48-hour scheduling window is requested for usage of Biggin. The Testing Center cannot ensure availability if not made within the time indicated.
Off-Campus, In-person, One-on-One Proctoring for Remote Students
Third-party proctoring is provided by outside vendors on a fee basis paid directly to that vendor. Third-party proctors are not a Biggio Center or Auburn University service. By default, third-party vendors are paid by the student taking the exam. Your department may choose the option to pre-pay proctoring fees.
Prior to a student being able to take their exam with a third-party proctor, that exam must be setup with the proctor by the instructor. Third-party proctoring does not require Canvas, while some proctors do have the option of integrating with your Canvas course, exams may be setup directly with the proctoring service.
SmarterProctoring is an online exam scheduling vendor that integrates with Canvas. SmarterProctoring allows students to schedule their exam through either Auburn University Testing Services, approved online proctoring services or approved proctors at other locations from within Canvas.
I have a large section(s) of students. Do you accommodate large classes?
We can accommodate 72 students in Biggin in a setting. Several students can be handled on an hour by hour exam and over a window of days. It’s highly recommended that students test earlier in the exam window since most students wait until the last day to complete their exam.
What is the ideal time window for scheduling an exam in Biggin?
We begin accepting appointments mid-semester prior to the upcoming semester to coincide with when faculty typically create their syllabus.
Who proctors and handles the exams?
Exams are administered by certified proctors of Biggio Center Testing Services.Faculty-led exams are proctored by the faculty member unless prior arrangements have been made with Testing Services. Our Testing Assistants monitor and proctor the exams in the testing room at all times. Irregularities and suspected cheating incidents are reported to the Testing Administrator and faculty member.
Do you have a problem with cheating in your facility? For example, are students sharing answers after leaving the exam?
It is impossible to tell what information students share with each other when they leave our facility. We advise you to choose to give different versions of your exams and/or have an essay section. This will help to limit the amount of information students can share.
Can I schedule all of my exams for the entire semester?
Yes. In fact, we highly recommend doing so. We can better plan our operational requirements, faculty can include testing windows in their syllabi and students are better informed so they can plan accordingly.
Do you grade exams or submit to Test Scoring Services?
No. We currently only administer exams with the faculty-information provided.
For additional Testing Center Rules, please see our full Policies and Procedures.
Last modified: September 14, 2021